Privacy Policy
Last Updated: December 11, 2024
1. Introduction
Aptive Index ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our assessment platform. This policy outlines our practices for collecting, using, and protecting your personal information.
2. Who We Are
Aptive Index provides psychometric assessments that measure innate drives and attributes to help organizations make better talent decisions. We process personal information as both a data controller (when working directly with organizations) and a data processor (when providing services to our clients).
3. Information We Collect
3.1 Personal Information
- Name and contact information (email address)
- Employment information (current role, organization)
- Assessment responses and results
- Usage data (how you interact with our platform)
3.2 Assessment Data
Our psychometric assessment collects information about:
- Work style preferences
- Decision-making approaches
- Communication styles
- Leadership tendencies
- Team interaction preferences
3.3 Technical Data
- IP address
- Browser type and version
- Device information
- Usage patterns
- Login information
4. How We Use Your Information
4.1 Primary Uses
- Delivering and analyzing assessment results
- Providing insights to authorized organizational representatives
- Improving our assessment accuracy and effectiveness
- Maintaining and enhancing our platform
- Communicating about your assessment and results
4.2 Legal Basis for Processing
We process your information based on:
- Contract performance (delivering assessment services)
- Legitimate interests (improving our services)
- Legal obligations (compliance with employment and privacy laws)
- Consent (where required by law)
5. Data Sharing and Disclosure
5.1 We Share Data With:
- Your employer or potential employer (assessment results)
- Service providers (hosting, security, analytics)
- Legal authorities (when required by law)
5.2 We Do Not:
- Sell personal information
- Share data with third parties for marketing
- Use assessment data for purposes beyond those specified
6. Data Protection
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption at rest and in transit
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
7. Your Privacy Rights
7.1 All Users Have the Right to:
- Access their personal information
- Correct inaccurate data
- Request data deletion
- Receive a copy of their data
- Object to certain processing
- Withdraw consent (where applicable)
7.2 Additional Rights
California residents have additional rights under CCPA. EU/UK residents have additional rights under GDPR.
7.3 How to Exercise Your Rights
Email: [privacy@aptiveindex.com] Response Time: Within 45 days Verification required to protect your privacy
8. Data Retention
We retain personal information for:
- Active accounts: Duration of service
- Assessment data: [X] years from completion
- Technical data: [X] months from collection
9. International Data Transfers
We process data in the United States. When transferring data internationally, we ensure appropriate safeguards through:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield certification (when applicable)
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through:
- Email notification
- Platform announcement
- Website notice
12. Contact Us
Privacy Questions: Email: [privacy@aptiveindex.com] Phone: [phone] Address: [address]
Data Protection Officer: [Name/Contact Information]
13. Specific Regional Rights
13.1 California Residents (CCPA)
You have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your information
- Equal service and price (non-discrimination)
To exercise these rights, contact [privacy@aptiveindex.com]
13.2 European Union/UK Residents (GDPR)
Additional rights include:
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision making
- Right to lodge a complaint with a supervisory authority
EU Representative: [Name/Contact Information]
14. Cookie Policy
We use essential cookies to:
- Maintain your session
- Secure your information
- Enable basic platform functionality
We do not use:
- Marketing cookies
- Third-party advertising cookies
- Social media cookies
15. Assessment-Specific Privacy Information
15.1 Purpose of Processing
Assessment data is processed to:
- Generate psychometric profiles
- Provide insights for talent decisions
- Validate and improve our assessment
- Support organizational development
15.2 Scientific Validation
Our assessment methodology:
- Is scientifically validated
- Uses anonymized data for research
- Follows ethical testing standards
- Prevents demographic bias
15.3 Automated Decision-Making
Our platform:
- Provides insights and recommendations
- Does not make automated decisions
- Requires human interpretation
- Supports, but doesn't replace, human judgment
16. Data Protection Impact Assessment
We have conducted a Data Protection Impact Assessment considering:
- Assessment data sensitivity
- Processing purposes
- Technical safeguards
- User rights and controls